Terms and Conditions

Welcome to Heart & Soul Pilates Studio! By booking and attending classes or sessions with us, you agree to the following policies: All participants are responsible for their own health and safety — please consult a physician before beginning any new fitness program and inform your instructor of any injuries or concerns. Participation in Pilates classes and use of our equipment carries inherent physical risk, and you participate voluntarily at your own discretion. For everyone's safety, grip socks or bare feet are required in the studio at all times — regular socks and shoes are not permitted. 

Packages cannot be shared or transferred, expire 90 days from purchase, and are non-refundable. 

We have a strict 24-hour cancellation policy for all classes, duets, and private sessions; late cancels forfeit the class credit. 

Waitlist spots are treated the same as confirmed bookings. Cancellations must be made through your Momence account — email and/or text are not accepted as cancellation. Thank you for choosing Heart & Soul Pilates Studio!